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The Orchid PBX308 is a great value for money, easy install, feature rich small business telephone system PBX. Perfect for SOHO39s and SME39s looking for a telephone system PBX with additional features to the popular Orchid PBX308.nbsp The New 308 Model includes the following additional features System Speed Dial Memories These memories can be programmed by the System administrator or Department head for use by everyone in the company. Any Extension can simply dial a short code such as 01 to 99 to dial the memories, thus saving companies valuable time in employees making calls. Certain Extensions can be programmed to dial System memories only ensuring Personal or unnecessary expensive calls are not made. Auto Attendant The User can record an outgoing message OGM instructing callers to Dial 1 for Sales, 3 for Accounts, and so on. In Auto Attendant mode, Extensions will not ring on incoming calls, the PBX will automatically answer the call. This feature is being increasingly used in a ResidentialBusiness environment diverting calls to the Business or Home extensions. Auto Fax Detect When in the Auto attendant mode the PBX can detect the incoming fax tones and automatically divert the call to any Extension. This is a another cost saving feature because the User does not need a separate line for making and receiving Fax calls. Caller Display Compatible Providing the lines have been set for Caller Display by BT, and the Extensions have a Caller Display feature the telephone numbers of all incoming callers will be displayed on all Extensions. If you recognise the calling number you can greet your caller before they announce themselves. Least Cost Routing The user may be using the services of an quotindirectquot service provider for low cost calls. These providers normally require you to Prefix every call with their network access number, 18185 for example. The System allows you to program this Prefix so that it is automatically inserted for every call, saving both time and money. IP Access Code Many users have access to IP calls VOIP for making Free or Low cost calls, they also have the Traditional BT lines. The PBXs can be set for the User to Dial 9 for a call over BT or set another digit say, 5, for IP calls. The BT line could be on line 1 and the IP Gateway connected to lines 2 and 3. This feature gives the user further flexibility in ensuring maximum call cost savings. Call Barring The PBXs have very flexible Call Barring options which can apply to all or specific extensions. For example you may want to Bar calls to Mobiles or Premium numbers, 118 or 123. Call types can be programmed into 9 different groups. Any of these groups can be assigned to All or specific Extensions. Music on Hold Port If a Music on Hold port is fitted users can connect CD players, MP3 players or Radios. When calls are on Hold and being transferred the incoming callers hear the music or a company message or special offering anouncement. Direct Dial Most PBXs require you to Dial 9 to get a line, the Orchid PBXs can be programmed for Direct Dial. The User is then automatically given the next available line when they want to make a call without having to dial 9 in front of the number. Remote Programming This enables an Administrator to call satellite offices to update System Speed Dials, Call barring or Ringing patterns or any system configuration. This feature is also useful for Customer Support providers to assist Users in setting up their system or making changes to the system configuration, without having to revisit the site. Cascade Ringing Enables the User to prioritise incoming call handling. For example, if Ext 21 is busy Ext 22 will ring and so on. Single Digit Auto Attendant access Although the Extensions may be 2 or 3 digits in length ie 21 26, an Extension or a group of Extensions can be assigned to a single digit for Auto attendant purposes. This allows incoming callers to dial, for example, 1 for Sales or 4 for Accounts. Sales extensions could be 21 23 and Accounts 26 28. These exteesions will ring in turn if an extension is busy. Flexible Ringing assignment Each line can be programmed to ring specific extensions. eg, Line 1 might ring 21 24, Line 2 to ring 25 27 and Line 3 which might be the Fax line can ring 26. Operator Calls The Operator Extension is 22 or 202 but this can be changed to any Extension number. If any Extension wants to contact the Operator they only Dial 0. Typical applications are Receptions or Trade counter areas. Ringback on Busy If you want to contact an extension and it is continuously engaged you can use the quotRingback on busyquot feature. When the Engaged Extension clears the call your extension will ring immediately, when you lift the handset the required extension will ring. Call forward to Secretary A manager can forward all calls to the Secretary. Only the Secretaries extension can call and forward calls to the manager. Call forward on Busy An Extension can be set to automatically transfer calls to another Extension when they are engaed on a call. Do not Disturb In Do not Disturb mode all internal and external calls cannot be connected to the Extension. Conference Calls This feature enables 2 Extensions to have a 3 way conference call with a calling or called party on the outside line.
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